Antique Necklace Set

Return

We don't entertain refunds

Exchange

We are dedicated to providing a safe shopping platform to make your shopping experience as simple as possible and hassle-free with us.

Please take the time to try out all the jewellery you have received. If you still decide on exchange, we are happy to help you out with your exchange and process with another product without any questions asked. You will have a 7-day return period after you have received the products, and customers are requested to raise the exchange query within the given period of time. You can also reach out to our customer support team anytime, to help you with any other issues related to your order, payment, and shipment.

Please Note: Due to hygiene reasons, Naths (Nose Pins) and Toe Rings are not returnable.

Here is how you can easily exchange products:

1. Go to the Exchange Centre and fill out the Exchange form, and once you have requested, you will receive an email notifying the same. It usually takes 24 working hours for us to respond to your exchange request and schedule a reverse pick-up. We will send you an email once the exchange request has been confirmed from our end with the instructions on how you can exchange the products.

Instructions to fill out our Exchange Form inside Exchange Centre:

• Fill in your order number with the contact number and email.
• Select the unused products that you would like to exchange.
• Click a picture of the products you are returning and upload them.
• Request exchange shipping from KumKum’s and submit.

The exchange shipment will be scheduled to the place where the products were initially delivered, and our delivery partner will examine the products at the time of pick-up.

Please Note: To be eligible for exchange, your products must be unused and in the same condition as you received them, with the original KumKum's packaging, tags, and